365apk Frequently Asked Questions

Creating a 365apk account takes under three minutes. Visit the 365apk website or download the Android APK, tap the registration button, and fill in your mobile number, a strong password, and your basic personal details. You'll receive a one-time SMS code to verify your number. Once verified, your account is active and you can make your first deposit via JazzCash, Easypaisa, or any supported bank. Full KYC verification is required before your first withdrawal.

365apk requires a clear photo or scan of your valid Pakistani CNIC (front and back) for identity and age verification. In some cases, a selfie holding your CNIC may also be requested. Bank account details or a mobile wallet screenshot may be needed if your withdrawal method differs from your deposit method. KYC is typically reviewed within 24 hours. Accounts that fail verification will have withdrawal access restricted until compliance is completed.

No. Each player is permitted exactly one registered account on 365apk. Duplicate accounts — whether registered under different names, mobile numbers, or payment details by the same individual — are strictly prohibited. If duplicate accounts are detected, 365apk will close all associated accounts and may forfeit any balances held. If you have accidentally created a duplicate, contact support at [email protected] immediately to rectify the situation before any action is taken.

On the 365apk login page, tap "Forgot Password" and enter your registered mobile number. A password reset code will be sent via SMS. Enter the code, set your new password, and you're back in within minutes. If you've also lost access to your registered mobile number, contact 365apk support via live chat or email at [email protected] with your CNIC details so the support team can verify your identity and assist with a secure account recovery.

To permanently close your 365apk account, contact the support team via live chat or at [email protected] and submit a closure request. Before closing, ensure you have withdrawn all remaining funds to your verified payment method. Account closure requests are processed within 48 hours. If you are closing your account due to problem gambling concerns, we strongly encourage activating self-exclusion first via Account Settings → Responsible Gaming, which takes effect immediately without requiring a support ticket.

365apk accepts deposits and processes withdrawals via JazzCash, Easypaisa, USDT TRC20 (crypto), HBL bank transfer, UBL bank transfer, Meezan Bank, and Bank Alfalah. All transactions are conducted in Pakistani Rupees (PKR) except USDT TRC20, which settles in Tether at the prevailing rate. This wide range of payment options ensures that players from Karachi, Lahore, Islamabad, Rawalpindi, and across Pakistan can fund their accounts conveniently.

Minimum deposit amounts on 365apk vary by payment method and are published on the deposit page within your account dashboard. As a general guide, mobile wallet deposits via JazzCash and Easypaisa have lower minimums suitable for casual players, while bank transfers via HBL, UBL, Meezan Bank, and Bank Alfalah may have slightly higher minimums reflecting standard bank transaction thresholds. USDT TRC20 minimums are set to cover network gas fees. Check the deposit page for current confirmed limits in PKR.

For fully KYC-verified 365apk accounts, JazzCash withdrawals are typically processed within 1 to 4 hours. During peak periods or if a withdrawal triggers an additional security review, processing may take up to 12 hours. Easypaisa withdrawals follow the same timeframe. Bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah) take 1 to 2 business days. USDT TRC20 withdrawals depend on blockchain confirmation speed, usually completing within 10 to 30 minutes under normal network conditions.

365apk does not charge its own platform fees on standard deposits or withdrawals. However, third-party fees may apply: your bank (HBL, UBL, Meezan Bank, Bank Alfalah), mobile wallet operator (JazzCash, Easypaisa), or blockchain network (for USDT TRC20) may deduct their own transaction charges, which are outside 365apk's control. Always check your payment provider's current fee schedule before initiating a transaction. The amount credited to your 365apk account will reflect the net amount received after any third-party deductions.

Withdrawals on 365apk may be held for several reasons: KYC verification is incomplete or documents are under review; the withdrawal amount is large and requires an additional security check; the payment method registered does not match your verified identity documents; or an active bonus with incomplete wagering requirements is still attached to your balance. Log into your 365apk account and check the withdrawal status screen for a specific reason code, or contact live chat support who can give you a direct update within minutes.

365apk hosts a wide range of slot games from internationally certified providers including JILI, Pragmatic Play, PG Soft, and others. JILI slots are particularly popular with Pakistani players for their fast gameplay, local-themed titles, and bonus buy features. All slots on 365apk use certified Random Number Generator (RNG) software verified by independent testing laboratories. RTP (Return to Player) percentages are available within each game's information screen. 365apk does not alter RTP values — all games run on the provider's certified engine.

Cricket betting on 365apk covers international T20s, ODIs, Test matches, and PSL (Pakistan Super League) markets. You can bet on match winners, top batsmen, top bowlers, total runs, over/under markets, and in-play live betting during ongoing matches. Odds are updated in real-time. Minimum and maximum bet limits apply per market. In the event of a match abandonment or weather interruption, 365apk's cricket betting rules govern settlement — typically void for markets where fewer than the minimum required overs have been bowled.

Yes. 365apk's live casino is fully optimised for mobile play on both Android and iOS browsers, and the 365apk Android APK provides a native app experience. Live dealer games including Baccarat, Roulette, Blackjack, Dragon Tiger, and game show titles stream in HD directly to your device. A stable 4G or Wi-Fi connection (minimum 5 Mbps recommended) ensures smooth streaming. Live casino games are available 24/7 with real dealers and real-time results — you can join a table in seconds from anywhere in Pakistan.

Dragon Tiger is one of the simplest and fastest live casino card games on 365apk. A single card is dealt to the Dragon position and a single card is dealt to the Tiger position — the higher card wins. You bet on Dragon, Tiger, or a Tie before cards are dealt. The game is extremely popular with Pakistani players because of its low house edge on Dragon/Tiger bets, fast round duration (under 25 seconds), and straightforward rules requiring no strategy or skill. Visit the Dragon Tiger Luck page for more details.

Yes. Beyond cricket and PSL, 365apk offers football betting covering the English Premier League, UEFA Champions League, La Liga, Serie A, and major international tournaments. Other sports available include basketball (NBA), tennis, and boxing. Live in-play betting is available on all major sports. Visit the Football section of 365apk for current markets, odds, and upcoming fixtures. Markets are regularly expanded based on player demand, so check back frequently for new competitions.

365apk offers a welcome bonus to new registrations, the exact terms of which are published on the promotions page within your account. Welcome bonuses typically take the form of a deposit match on your first deposit. The bonus amount, minimum qualifying deposit in PKR, eligible games, wagering requirements, and expiry period are clearly stated in the promotion terms. Always read the specific offer terms before claiming any 365apk bonus — wagering requirements must be met before bonus-derived winnings can be withdrawn.

Wagering requirements specify how many times you must bet the bonus amount (or bonus plus deposit, depending on the offer) before any winnings derived from that bonus can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you must place a total of PKR 20,000 in qualifying bets before requesting a withdrawal of bonus winnings. Different games on 365apk contribute different percentages to wagering — slots typically contribute 100%, while table games and live casino may contribute a lower percentage.

No. Bonus funds and any winnings generated from bonus funds are locked for withdrawal until the applicable wagering requirements have been fully completed within the bonus expiry period. You may withdraw your original real-money deposit balance at any time (subject to standard withdrawal procedures), but doing so before completing wagering will typically result in the active bonus and associated bonus-derived winnings being forfeited. Check your 365apk account's bonus progress tracker to see how close you are to completing wagering.

Yes. Beyond the welcome offer, 365apk runs regular reload bonuses, free spins promotions on new JILI slot releases, cashback offers on losses, and cricket-specific promotions during major PSL and international tournament seasons. A VIP loyalty programme rewards consistent players with enhanced deposit limits, faster withdrawals, dedicated account management, and exclusive bonus offers. VIP tiers are determined by wagering volume. Check the 365apk promotions page regularly and ensure your marketing preferences are enabled so you receive notifications of new offers.

The minimum age to register and use 365apk is strictly 18 years. This is a hard requirement enforced through mandatory CNIC-based KYC verification for all accounts. If verification reveals that a player is under 18 at the time of registration, the account is immediately closed and any deposited funds are returned. 365apk takes underage gambling extremely seriously. Parents and guardians are advised to use parental control software on shared household devices to prevent underage access to online gambling platforms.

Deposit limits on 365apk are set directly from your account dashboard under Account Settings → Responsible Gaming → Deposit Limits. You can set a daily, weekly, or monthly maximum deposit amount in PKR. Limit reductions take effect immediately. Limit increases require a 7-day cooling-off period — this delay is intentional to protect players from impulsive decisions during losing streaks. There is no minimum limit amount; you can set whatever figure reflects your personal budget. 365apk strongly encourages all players to use this tool proactively.

Self-exclusion on 365apk suspends your account access immediately and can be activated from Account Settings → Responsible Gaming → Self-Exclusion with no support ticket required. Duration options range from 6 months to permanent. Once active, 365apk will cease all marketing communications to your account for the duration of the exclusion and will take reasonable steps to prevent re-registration. Self-exclusion is the most powerful responsible gaming tool available and should be used without hesitation if gambling is causing financial or personal harm.

Yes. 365apk uses 256-bit SSL/TLS encryption for all data transmitted between your device and 365apk servers. Passwords are stored in encrypted form and are never accessible to support staff. Financial data — JazzCash numbers, Easypaisa accounts, bank details, USDT addresses — is handled by certified payment processors under strict data agreements. 365apk does not sell or share your personal data with third parties for marketing purposes. For full details on data handling, see the Privacy Policy.

If you feel gambling is negatively affecting your finances, relationships, or mental wellbeing, act immediately. On 365apk, activate self-exclusion (Account Settings → Responsible Gaming) or contact live chat support who can apply a cooling-off or exclusion on your behalf. Consider speaking to a trusted family member or healthcare professional. Problem gambling responds well to early intervention — the sooner you address it, the better the outcomes. Never chase losses or gamble with funds needed for essential expenses like rent or food. For more guidance, visit the Responsible Gaming page.